◈ Operations Dashboard
🔍 Search... ⌘K
🔔3
LIVE
47
Open Incidents
🔴CRIT
5
P1/P2 Active
↑ 2 since yesterday
AVG
2h 14m
MTTR (Mean Time to Resolve)
↓ 18% vs last week
SLA
94.2%
SLA Compliance
FIRE
14
Active Alerts
WIP
4
Changes In Progress
2 scheduled today
01 Incident Trend — 7 Days
P1P2P3P4
02 Recent Incidents
NumberPriorityStateDescriptionAssignedSLACreated
03 Active Alerts — Firing
Alert NameSeverityConfig ItemFiredAction
04 By State
05 By Category
06 On-Call Team
Platform Engineering
VK
Vivek K
Primary On-Call • 📱 +91-9876XXXXX
SP
Santhosh P
Secondary • DevOps
07 SLA Compliance
P1 — 87%
P2 — 92%
P3 — 97%
P4 — 99%
⚡ Incident Management
P1 Active
SLA Watch
32
Total Open
3
P1 — Critical
7
P2 — High
4
SLA Breached
NumberPriorityStateDescriptionAssigned ToSLACreatedActions
⟲ Change Management
12 Active
12
Total Changes
3
Pending Approval
92%
Success Rate
NumberTypeStateRiskDescriptionAssignedPlanned StartApproval
◉ Problem & KEDB
Root Cause Analysis
8
Total Problems
3
Under Investigation
4
Known Errors
2
RCA Complete
Problem List
NumberPriorityStateDescriptionKnown ErrorLinked INCRCA Status
Known Error Database (KEDB)
KE IDProblemRoot CauseWorkaroundUses
KE0012etcd slow → API latencyauto-compaction disabledManual compact+defrag
KE0011MongoDB pool exhaustionmaxPoolSize=50 too lowRestart pods, increase pool
KE0010cert-manager CRD mismatchCRD v1.12 vs operator v1.14Manual cert renewal
KE0009Ollama GPU OOM Qwen3-32B32B needs 48GB, 4090=24GBUse Q4 quantized model
△ Alert Engine
14 Firing
5
Critical
7
Warning
2
Info
23
Resolved (24h)
Alert NameSeverityStatusSourceConfig ItemFired AtActions
▣ Assets / CMDB
30 Configuration Items
24
Live
4
Maintenance
2
Decommissioned
◎ Reports & Analytics
Incidents
SLA
Teams
Changes
312
Total (30 days)
278
Resolved
2h 14m
Avg MTTR
12
SLA Breaches
Priority Distribution
Category Breakdown
P1 — 87%
P2 — 92%
P3 — 97%
P4 — 99%
TeamAssignedResolvedMTTRSLA %
Platform Engineering42381h 52m96%
DevOps31282h 06m93%
DBA18163h 24m88%
AI/ML Engineering12104h 10m85%
Network Operations991h 30m100%
92%
Success Rate
3%
Rollback Rate
45m
Avg Downtime
⬡ Integration Hub
◬ Teams & On-Call
LinkedEye
ITSM Operations Platform
© 2026 Santhira (Terv Pro Technology Pvt Ltd)